How to Use

The Service Remark Portal is a web application that gives patients and visitors a way to share their Rochester service experiences.

For the hospitality industry, the Service Remark Portal provides customer service employees a convenient way to hear about and resolve any concerns.
If you have received a comment from a customer or visitor about their experience at a local business, you are encouraged to share their comments by filling out this form. Once filled out, it will be shared with the pertaining business for follow-up. 


Accredited Business

Find lists of transportation, hotels, restaurants, and retail businesses that have committed to high-quality standards.

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