Community Host Volunteers
About the Rochester Community Hosts
Rochester Community Hosts are volunteers that welcome visitors, answer questions, provide way finding assistance, and inform and encourage visitors to get out and experience Rochester. Hosts don bright green vests or shirts with the Rochester Community Host logo so as to be recognized by visitors as an official source for information.
Rochester Community Host daytime volunteers are stationed in the downtown skyways and subways Monday through Friday, between 8 a.m.-4:30 p.m. and as needed.
Become a Volunteer
Each volunteer serving as a Rochester Community Host attends a general orientation session which includes a review of program policies, expectations and basic service training. The training also covers an overview of frequently asked questions including Rochester community information as well as an opportunity to train alongside a Convention & Visitors Bureau Visitor Information staff member. Community Hosts will have access to a staff member with the CVB office in the event a question arises that they do not know the answer to or have the information available.
Fill out an application or contact the Rochester Convention & Visitors Bureau office if you are interested in assisting with this program, firstname.lastname@example.org or call 507-288-4331.